Customer Services - Business

Call Today: +44 (0)1535 358177

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Office hours and contact details

Office hours: Our core hours are 8:00 am to 5:00 pm Monday to Friday (UK time).
Telephone enquiries: (+44) 0800 862 0131
Email: support@webanywhere.co.uk

Customer service aims

Webanywhere is committed to the continuous improvement of our high-quality customer service, in line with our key beliefs. Our customer service aims are:

For all our customers to experience an excellent standard of service every time they contact us. Our knowledgeable and helpful staff make this happen by following efficient systems and processes.
To provide high quality services and service information to our customers
To deal with any service issues promptly, openly and fairly. We carry out regular reviews of service issues and take appropriate action where required
To continually improve our service and act upon customer feedback. If you are happy with our level of service, then please let us know – we like to know if we are getting things right!/li>

Our standards of service

All telephone calls to our offices will be answered within four rings and we will identify ourselves by name.

If you call outside our core office hours, your call will be diverted to an answer phone. All answer phone messages will be responded to within one working day.